National Clearing Company Pakistan Limited NCCPL Jobs Senior Officer/Assistant Manager Customer Support & Services
National Clearing Company Pakistan Limited NCCPL Jobs Senior Officer/Assistant Manager Customer Support & Services:
NCCPL is looking for Senior Officer/Assistant Manager – Customer Support & Services.
REQUISITES:
Education: Bachelors/Masters or equivalent from HEC recognized university.
Experience: At least 3-4 years of relevant experience
Duties & Responsibilities
- To provide customer support related activities.
- To coordinate with the concerned departments of the Company for timely resolution of day-to-day queries.
- To ensure sure smooth processing of KYC documents submitted by clearing member.
- To conduct follow-up with concerned department for timely resolution of day-to-day queries.
- To answer other queries of the CSS as and when received.
- Keep the Head of Department informed on the status of work in progress, delays, problems etc.
- Update and maintain the related information on the Company Website.
- To carry out any other job assigned by the HOD.
- Comply with ISMS policies and procedures including any other requirements set forth, considering contractual, legal and regulatory needs of the company.
- To ensure compliance of Information Security, Business Continuity and Quality Management, System policies & procedures and actively participate in internal and external audits as per their roles and responsibilities.
Other Competencies:
- Excellent interpersonal, liaison and presentation skills.
- Strong research and report drafting skills.
- Must possess knowledge of existing products of NCCPL, CDC and PSX.
Location: Karachi
Benefits & Compensation: Remuneration package includes: Market competitive salary & other benefits as per Company policy.
Interested candidates meeting the above mentioned criteria can share CVs at [email protected] . Please mention the position “SO/AM-CSS” in the subject line.
Thank you!
NCCPL is an equal opportunity employer and we encourage differently abled people to apply for their relevant/suitable areas.