MCB Islamic Bank Jobs Service Quality Officer
MCB Islamic Bank Jobs Service Quality Officer:
We’re Hiring!
MCB Islamic Bank is inviting CVs for the position of “Service Quality Officer ” . Please only apply if you fulfill the criteria mentioned in the job details.
Locations
- Islamabad
- Swat (Proficiency in Urdu & Pashto language skills is desired)
- Gujranwala
- Faisalabad
- Rawalpindi
Qualification: Bachelor’s or Master’s Degree from HEC recognized university.
Experience: 1-3 years of experience in Service Quality (Preferably in Bank)
Desired Skills:
- Responsible for monitoring, measuring and reporting key service indicators and areas of improvement.
- Proficient in providing training to bank staff on Service excellence and FTC
- Skilled in performing in-depth analyses of dissatisfying factors and composing comprehensive reports.
- Capable of implementing service procedures
- Prepared to engage in extensive travel within designated regions and beyond
- Assist line management in assigned tasks
HOW TO APPLY: Qualified candidates for the position of Senior Officer Service Quality may send their CVs along with recent salary slip at [email protected] by October 24, 2023 with the subject line CV for the position of “Service Quality Officer”.
