YKK Technologies Jobs Customer Support Officer

January 2, 2024January 2, 2024 admin

YKK Technologies Jobs Customer Support Officer:

Organization: YKK Technologies

We are looking for “Customer Support Officer” for our Head Office. Located in Karachi Export Processing Zone, Landhi.

The following are the requirements for this position:

To ensure effective flow of Sales order process.
To prepare P/I from wing system after checking relevant material stock.
To share P/I with customer and follow up till their approval.
To manage response time for daily customer’s queries.
To enhance EDI order entry ratio.
To share ready dates with customer and take approval for applying NOCs.
To coordinate with Export & Supply chain section as per customer’s request & follow-up for the order completion accordingly.
To inquire and place outsource orders through UAT system.
To enter sampling orders according to SOP, follow up for the arrangement and keep record.
To prepare discount sheets and get discounts fixed in system.
To make item registration form and get item and prices registered.
To file the documents after shipment such as order History, payment etc.

Qualification: Bachelor’s Degree in from a HEC recognized university/institute.

Experience: Minimum 1 to 2 years’ relevant experience, preferably in textile industry.

Skills: Analytical skills, Problem solving skills, Interpersonal skills, Product Knowledge, Market Research, Communication skills, Computer applications and MS-Office operations, , Negotiation Skills, Follow-up skills, Team work & Time Management.

Relevant profiles can be shared at [email protected] with the subject line, “C/S Officer”.

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