Junaid Jamshed Pvt Ltd Jobs Customer Support Representative
Junaid Jamshed Pvt Ltd Jobs Customer Support Representative:
Organization: Junaid Jamshed Pvt Ltd
Position: ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ญ๐ข๐ฏ๐
Location: Korangi, Karachi
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
- Respond to customer inquiries via phone, email, and chat, providing accurate information and resolving issues efficiently.
- Collaborate with internal teams to escalate complex cases and enhance customer support processes.
- Ensure a positive customer experience, assist in retention efforts, and stay updated on product knowledge and best practices.
- Lead and support the customer support team by providing guidance, resolving escalated issues, and ensuring smooth operations.
- Demonstrate strong leadership skills by driving team performance, implementing solutions, and continuously improving customer service processes.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
- Bachelorโs degree with proven experience in customer support, ideally in an e-commerce or online retail environment.
If youโre the right fit, apply now or share your profiles at [email protected], mentioning the position in the subject line.
