Silicon Technologies Jobs Manager Customer Services & RMA Support
Silicon Technologies Jobs Manager Customer Services & RMA Support:
Organization: Silicon Technologies
job posting for a Manager Customer Services & RMA Support position at Silicon Technologies.
Job Requirements:
- Oversee a team of customer service representatives, ensuring top-notch service delivery.
- Act as the primary escalation point for customer concerns, ensuring timely resolution.
- Manage the RMA process, ensuring efficiency and compliance with company policies.
- Work closely with sales, technical, and operational teams to ensure seamless service delivery.
- Prepare detailed performance reports for management review.
Requirements:
- At least 5+ years of experience in customer service management
- Proficiency in Service Desk and CRM systems.
- Exceptional communication and interpersonal skills.
How to Apply:
Email your updated resume by mentioning the “position title” in the subject line to [email protected]
More Information:
- Website: www.silicon.net.pk
